Privacy Policy

Your privacy is critically important to us. This privacy policy outlines how Garrett Leonard collects, uses, and safeguards your personal information. We are committed to ensuring that your privacy is protected in compliance with the General Data Protection Regulation (GDPR), the Personal Information Protection and Electronic Documents Act (PIPEDA), and the California Consumer Privacy Act (CCPA), along with other relevant US, European, and Canadian laws.

1. Information We Collect

We collect the following types of personal information:

• Contact Information: Name, email address, phone number, and mailing address.
• Usage Data: Information about how you interact with our website, including IP address, browser type, device information, and browsing history.
• Cookies: Data stored on your device to improve your browsing experience. You can manage cookie preferences through your browser settings.

2. How We Use Your Information

We use your personal information for the following purposes:

• To Provide Services: We use your contact information to communicate with you and deliver the services you have requested.
• To Improve Our Website: Usage data helps us understand how users interact with our website and allows us to enhance the user experience.
• Legal Compliance: We may process your personal information to comply with legal obligations or respond to lawful requests from public authorities.

3. Legal Basis for Processing (For European Users)

Under the GDPR, we rely on the following legal bases to process your personal information:

• Consent: We may process your information if you have given us explicit consent to do so for a specific purpose.
• Contractual Obligations: We process your data to fulfill our contractual obligations to you.
• Legal Obligations: We may process your information where necessary to comply with a legal obligation.
• Legitimate Interests: We may process your information for our legitimate interests, provided those interests are not overridden by your rights and interests.

4. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: You have the right to request access to the personal data we hold about you.
• Rectification: You have the right to request that we correct any inaccurate or incomplete data.
• Deletion: You have the right to request that we delete your personal data, subject to certain exceptions.
• Objection: You have the right to object to the processing of your personal data for certain purposes.
• Data Portability: You have the right to request that we transfer your data to another organization or directly to you.
• Withdraw Consent: If we process your data based on consent, you have the right to withdraw that consent at any time.

5. Data Security

We are committed to ensuring that your information is secure. We have implemented appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to comply with legal, regulatory, or reporting requirements.

7. International Data Transfers

Your information may be transferred to—and maintained on—servers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. We take steps to ensure that your data is treated securely and in accordance with this privacy policy.

8. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following cases:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website or conducting our business, as long as those parties agree to keep your information confidential.
• Legal Compliance: We may disclose your personal information if required by law or in response to a valid legal request by public authorities.

9. Children’s Privacy

Our website is not intended for use by children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have inadvertently collected personal information from a child under 16, we will take steps to delete that information as soon as possible.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new privacy policy on our website and updating the effective date at the top of the policy.

11. Contact Information

If you have any questions or concerns about this privacy policy or our data practices, please contact Garrett Leonard at garrett@charoitelabs.com.